Website

Account Settings

• Change Username
• Forgot My Password
• Setting a Password
• Change Email Address
• Close My Account
• Change Email Preferences

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Reviews

• Where Is My Review?
• When Will My Review Be Published?
• What Are Worth It Ratings?
• How to Update a Review
• How to Post a Review
• How to Remove Photos

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Doctor Q&A

• Where is My Question?
• When Will My Question Be Published?
• No Doctor Answered My Question
• How to Update a Question
• How to Delete Photos
• How to Ask a Question

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Code of Conduct

• Why Was My Account Blocked?
• What is the Code of Conduct?
• How to Report Abuse

Community

• Consumer Rights on the Internet
• What are RealFriends?
• What are Direct Messages?
• How to Contact Another Community Member

My Feed

• Why Do I Sometimes See Content for Treatments I Have No Interest In?
• What is My Feed?
• What Happened to My (Old) Newsfeed?
• How Can I Remove Topics From My Feed?

Notebooks

• What are Notebooks?
• How Do I View My Notebooks?
• How Do I Save Content to a Notebook?
• How Do I Remove Content From a Notebook?

Find a Doctor

• How Do I Find a Doctor?
• Ready to Connect? FAQ Before Booking a Consultation
• Why Isn’t My Doctor Listed on RealSelf?
• Do Doctors Pay to be on RealSelf?

Email

• Confirming My Email Address
• Why Did I Stop Getting RealSelf Emails?
• How Do I Unsubscribe from Newsletters?

Feedback / Complaints

• Share Feedback/Make a Complaint

RealCare Promise

• What does the RealCare Promise shield mean?
• How can I give feedback about a provider who has made the RealCare Promise?
• Why do I have to give my provider and RealSelf permission to confirm our contact?
• What happens when I submit negative feedback?
• Does the RealCare Promise guarantee my satisfaction with my treatment results?