We hope everyone has a great experience with their doctor and procedure, but in reality negative experiences do occur. Here are some tips to help you share your thoughts and get support too.
Tell Your Story
It’s normal to feel upset with a negative result. Think about what you want to share about your experience. Community members like to get to know you and see photos (if you feel comfortable sharing). You can also post updates to your review if you’re still working on your results.
Personal Attacks & Obscene Language
We’ve found that community members often skip over reviews that include profanity and name-calling. They want to read negative reviews and see all sides of the story, but it’s hard to look past a lot of bad language.
Instead, describe what happened and let this illustrate your opinion of the doctor. For example, if your doctor’s office kept cancelling your post-op appointments, readers already know this reflects poorly on the doctor.
Leverage
We want you to share your experience but make sure that your review is unbiased. Using your review as leverage (such as telling your doctor that you’ll write a negative review if you don’t receive a refund) will influence what you’re writing. You can still pursue that refund, but leave your review out of it.
Your Space
Everyone at RealSelf gets a chance to share their review, whether it’s negative or positive. This is your space and your words. We don’t remove reviews unless the reviewer requests it or the review violates our Terms of Service.
Whether you write a positive or negative review, we hope you find support in the RealSelf community. That’s what we’re all about.
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