Best Practices

Write answers as "opinions" and not "advice"

Statements such as "In my opinion," "In my past experience," or "In similar situations that I’ve handled..." can help delineate opinions from advice. This is an opportunity to show your expertise.

Be educational

Refrain from overt marketing or self-promotion. Helping a potential patient be informed and showing them you care about the community helps establish trust prior to meeting you in person.

Answer questions based on popularity

Getting started can be as simple as a search on RealSelf.com. And regardless of where the question originated, consider answering it. Patients near you will navigate to popular questions, helping build further awareness among the treatment-specific communities for your Business Page.

Answer as if you are the only provider who is posting an answer

Your answer needs to be able to stand alone and should be authentic and not a canned response. Take the time to ensure it represents your expertise.

Utilize a treatment video to answer a question

If you have already begun adding short treatment videos to your Business Page, you can now include them in your answers.