Authenticity is the backbone of the RealSelf community. With so much focus on "fake news" these days, it's understandable that authenticity is top of mind for consumers and doctors.
We don't tolerate fake reviews. Period.
Weeding out fake reviews is a team effort. We put all reviews through our multi-step moderation process before they're posted, and then we re-moderate them periodically.
We also depend on the community to let us know when something doesn't seem right. If you suspect that a review is false or exaggerated, please contact us and our team will investigate.