When a RealSelf community member submits feedback about a provider, we contact the provider to confirm their level of contact* with the person who sent the feedback (from receiving a lead to giving a consultation or performing a treatment). If it appears the feedback was submitted fraudulently or is a duplicate, RealSelf will disregard it.
* As part of the RealCare Promise program, RealSelf members are asked to grant a provider permission for RealSelf to confirm their contact.
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